Craftkit is an email marketing tool for Etsy sellers. With automated email campaigns, you can boost customer loyalty and grow your revenue. Get started in less than a minute and give it a try.
“Craftkit has made it 1,000 times easier to communicate with my customers because I can send detailed instructions via email directly after purchase.”
Tash
Founder of Unmeasured Event & Unmeasured Designs
After a customer makes a purchase, you can use Craftkit to send out emails throughout the customer journey. In the emails you can for example recommend products the customer might be interested in, inform about possible shipping delays, provide information about how to take care of the product the customer bought, or tell an interesting story about your shop.
All these examples encourage your customers to come back and to shop more from you, which usually adds significant revenue.
No, but it depends. Etsy's policies say that you can communicate with customers about specific orders (transactional emails). But you can't send marketing emails (newsletters and the like) without consent. Every email you send through Craftkit is either about a specific order or the customer has consented to receive marketing emails.
In other words, Craftkit only send emails that comply with Etsy's policies. You can read more about it in Etsy's Seller Handbook.
Absolutely! Many shop owners realize after several years that they should be focusing more on existing customers. Now you have a great opportunity to start early.
It's a simple process, and you can get started in less than a minute. Once up and running, we are happy to help you with editing your campaigns for optimal results.
Data privacy is crucial to us and we store the smallest amount of data possible. We only use your data to send emails and make recommendations. Nothing more.
We are using the Etsy API to read data from your Etsy account. We use the data to keep track of when to send emails and which products we should recommend to your customers.
Get started with a 14-day free trial, and then continue to encourage customers to come back to your shop for only $10 per 500 customers per month.
As an example, if your campaigns are sent out to 500 customers or less during a month your price is $10, for 1,000 customers your price is $20, for 1,500 customers your price is $30, and so on. But don't worry, your campaigns should pay for themselves many times over, by enticing your customers to come back to your shop.
“Coaches and gurus in the e-commerce world recommend email marketing, and with Craftkit, there is an approved way to do it. Our open rate varies from 20-30%, which is insanely high for e-commerce emails."
Bailey
Founder of Ringcrush
That's a question we have pondered a lot and the reason why we created Craftkit.
As Etsy sellers, we wanted to give our customers a personal shopping experience without typing an email to each new customer. Typing emails takes a lot of time, and we quickly realized that it was much better to send emails automatically when an order comes in. These automatic emails allowed us to easily communicate shipping delays, promote similar products, our email list, and ask for reviews simply by updating a template.
Another pain point we had was how to manage and grow an email list. We decided to implement the ability to create drip campaigns inside Craftkit, which sends a series of emails each time someone subscribes to the email list. Drip campaigns handle new subscribers instantly and relief the pressure to write a new newsletter every other week.
We are proud of Craftkit, and we hope you will like it.
Best,
Andreas & Mattias